Membership at Peelhouse Dental Care
We are changing our membership provider and bringing membership management in-house at Peelhouse Dental Care.
If you have received a text message or email from us with a join code, please read the information below and then continue to complete your membership setup online.
Why are we asking you to do this?
We are moving our membership arrangements to a new provider and bringing the process more directly in-house through Peelhouse Dental Care.
This gives the practice more control and helps us provide a simpler experience for patients going forward.
Your text message or email includes a personal join code so we can match your details correctly.
What do I need to do?
As part of this change, there are a few simple steps to complete:
- Open the link from your text message, email or use the button on this page.
- Enter your join code when asked.
- Check your details carefully.
- Some previous plans are no longer available. We have moved you to the plan that best suits your current membership, or you may be offered a choice of available plans.
- Your membership benefits remain the same.
- Because we are changing provider, you will be asked to set up a new Direct Debit mandate.
- You do not need to cancel anything with your previous provider — we will do this for you.
- Follow the remaining steps to complete your membership setup.
We will arrange cancellation with your previous provider once your new setup is complete.
Where is my join code?
Your join code is included in the text message or in the email we sent you.
Please enter it exactly as shown. If you cannot find it, please contact the practice and we will help.
Frequently asked questions
Yes. Your membership remains with Peelhouse Dental Care.
No. Your membership benefits remain the same.
Because we are changing membership provider and bringing the process in-house, a new Direct Debit mandate is required.
No. We will cancel this with your previous provider, so you do not need to do anything separately.
You can still continue without one.
Yes. The process is designed to work on mobile.
Please contact the practice and we can help.
Need help?
If you are unsure about anything, please contact Peelhouse Dental Care and a member of the team will help you.
Is this message genuine?
Yes. If you have received a text or email from Peelhouse Dental Care about a membership change, this is a genuine page on our main website explaining what is happening.
We understand that some patients prefer to check before clicking a link, so we have created this page to explain the process clearly.